If the server icon is red and says “down”, the server is offline. In this case, you can check for common account issues to troubleshoot your connection. If the server icon for your platform is green and says “up”, the server is online. Check the server icon and the live Twitter feed for updates.Select the game you need help with from the search results.On the EA Help homepage, type the title of your game or product into the search bar.If you’re having trouble with a game, the best thing to do is to check that game’s page to see its server status. Visit the EA player community at Answers HQ (AHQ) or scan the latest tweets from any emerging issues.ĭifferent EA games run on different servers. You might be having trouble because of an outage or known issue. Having trouble connecting to your game? Check the server status for games on EA Help, PC, Xbox Live, and PlayStation™Network sites.Ĭheck out the servers for your platform to see if they’re having any issues:
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